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  • Q Is Mitour Silicone a Walmart approved supplier?

    A
    Yes. Mitour Silicone was approved as a Walmart supplier in April 2019 and as a Target supplier in December 2019. We have maintained these approvals continuously since. We also passed the Disney factory audit in 2022.

  • Q How many patents does Mitour Silicone have?

    A
    Mitour Silicone holds 300+ granted patents, including design patents, utility model patents, and three invention patents covering proprietary silicone material formulas and manufacturing processes.

  • Q Is Mitour Silicone FDA certified?

    A
    Yes. Mitour Silicone is FDA registered and our food-grade silicone products comply with FDA standards for food-contact materials. We also hold LFGB certification, the German/EU equivalent and one of the world's most rigorous food-safety standards.

  • Q Do you have capacity to support a national retail rollout?

    A
    Yes. Our factory operates at 30,000 units per day across 20+ production machines. For planned retail rollouts, we work with buyers to establish a production schedule and buffer inventory plan to support launch week volume and replenishment cadence. We recommend sharing forecast volumes during the sampling phase so production scheduling can begin before the PO is placed.

  • Q How do you ensure batch-to-batch consistency across large retail orders?

    A
    Our production uses closed-loop parameter control via our proprietary 固转液 (solid-to-liquid) process, which locks the formulation and processing parameters to the approved sample specification. Our 4-stage QC system (IQC, IPQC, FQC, Pre-shipment) includes dimensional, hardness, and color measurements against the approved production standard on every batch. Statistical process control data is available for compliance team review.

  • Q Can you provide SMETA-compliant audit documentation?

    A
    Yes. SEDEX registration includes SMETA (Sedex Members Ethical Trade Audit) documentation. We can provide SMETA audit summary reports to retail compliance teams on request.

  • Q What social compliance certifications do you hold?

    A
    We hold BSCI (Business Social Compliance Initiative) certification and are registered on SEDEX (Supplier Ethical Data Exchange). Both certifications cover labor standards, health and safety, environmental management, and business ethics — the primary social compliance frameworks used by mass-market retailers globally.

  • Q Are you already an approved supplier for Walmart or Target?

    A
    Yes. We have been a Walmart Approved Supplier since 2019 and a Target Approved Supplier since 2019. We completed a Disney facility audit in 2022. If you are sourcing for Walmart, Target, or Disney-licensed products, we are likely already in your supplier approval system or can be onboarded with minimal additional compliance work.

  • Q What is your MOQ for silicone pet products?

    A
    MOQ is 300 units per SKU. For a 4-color slow feeder line (4 different colors of the same design), that would be 4 SKUs at 300 units each, or 1,200 units total. Different designs (different molds) would each require their own tooling.

  • Q Can you match our specific brand colors exactly?

    A
    We match body silicone colors to Pantone specification using our library of FDA and LFGB-compliant pigments. A small tolerance for substrate variation is normal in silicone vs. paper or plastic color matching, which we document and confirm before production sign-off. For gradient or multi-color designs, our technical team will advise on the most effective production method.

Mitour Silicone (Shenzhen Yuanfeng Xingye Technology Co., Ltd.) has been engineering precision silicone products for the world's most demanding brands.
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Pingxi Community, Pingdi Street,
Longgang District, Shenzhen, China
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